Keeping users and devices secure and supported

TCNS provides device and user management to ensure laptops, desktops, and mobile devices are properly managed throughout their lifecycle.

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DEVICE & USER MANAGEMENT

This service reduces risk, improves consistency, and makes IT easier to manage day to day.

What this service includes

Everything is handled in a structured, controlled way.

Device setup and configuration

Security policies and controls

Joiners, movers, and leavers support

User account management

Software updates and patching

Why this matters

It is a key part of delivering stable, dependable IT support.

Improves reliability

Saves time for your internal team

Supports consistent working practices

Reduces security risk

Effective device and user management:

"Always very helpful and attentive, quick responses to any issues we may have. The team always go above and beyond. Would recommend."

Sarah Szilvasi, Finance Manager

"After experiencing a technical hitch in 2014, we were introduced to TCNS. 
Since then, TCNS have changed our world in terms of IT support. Not only are they the most delightful group of people we have gotten to know over the past eleven years, but their response to our calls is always immediate – no matter how big or small the issue is; their knowledge is second to none – never phased at the challenge and always diligent in resolving the problem quickly. 

If we are to name names particularly Paul, Gary and Russell have saved us on numerous occasions, and all are held in my highest esteems. Cannot thank you guys enough for just being you. Don’t change or leave!"

Sue Hover - Colecraft Engineering

"Brilliant service from TCNS. Always an email or call away when facing problems especially with our older systems. 

Any issues are resolved as quickly as possible. Gary and Russell are amazing! Thank you "

Kadie Jones, Office Administrator

"We have now used TCNS for many years. The whole team have a high level of expertise and knowledge. If any issues arise, they are quick to respond and often solve the issue quickly and efficiently. Their support service is excellent! I can highly recommend this company, nothing is too much trouble!"

Susan Smith, Operations Manager

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